The role and responsibilities
In this role, your primary focus will be handling any requests in our sales cycle. Duties include, but are not limited to:
- Receive and process sale orders online, or via phone and email
- Contacting customers by phone or email to answer queries and obtain missing information
- Checking the accuracy of orders, including contact details and payment information
- Issuing sales transaction invoices
- Responding to sales opportunities such as contract renewals
- Maintaining sales records
- Compiling monthly sales reports
- Liaise with other departments, and research new opportunities
- Supporting the Sales Department with other administrative tasks, if requested
- Direct feedback from customers to other departments
